You should be provided with support and guidance before any exam and be given the opportunity to try a mock test as well as having demo tests made available.

Inspera Official Support

In the event of issues in trying to access Inspera, a good source of information on Inspera is their Candidates Support page. Here you will find information and support videos on:
• System requirements
• Using Safe Exam Browser
• Getting familiar with the text editor in Essay questions

CU Support
If you are unable to solve your issues through the Inspera Support page, you can use the flow chart to see the best place to get support.

Digital Services

You can raise a ticket here.